Gaming and Leisure Gaming and Leisure TribalNet 15 Annual Conference

15th Annual Technology Conference for the Native American industry

11/10/14 - 11/13/14

The M Resort
Las Vegas, NV

Native American Technology Research Center powered by Info~Tech Research Group

TribalNet is Seeking Speakers for the 15th Annual Conference

Want to participate as a speaker at the TribalNet Conference this year?

The 2014 Tracks at TribalNet include:

-General Information Technology
-Leadership Development
-Gaming/Hospitality Technology
-Tribal Gov’t/Membership Svc Technology
-Tribal Health Technology

Agenda development happening soon for this year’s event- be sure to reach out to us at with interest or any questions about speaking opportunities.

Or simply submit the

TribalNet's Spring 2014 Issue Online!

The Spring 2014 online version has been posted! Excellent articles written by your peers, updates from Federal agencies, Q&A with tribal IT leaders and more!

Click below to view the online version:

Current Issue
Past Issues
2014 Advertiser's Guide

Gaming coverage- our media partner G&L

Little River Casino Resort Selects Rainmaker’s GuestREV® For Its First Hotel Revenue Management System

ATLANTA, GA – April 8, 2014 – The Rainmaker Group, a world leader in automated forecasting and profit optimization software and services for the Gaming & Hospitality industry, today announced that Little River Casino Resort will implement its GuestREV® profit optimization system in the property’s latest initiative to further strengthen its operational excellence. Rainmaker and the Little River Band of Ottawa Indians, which owns and operates the popular Michigan-based resort, finalized the agreement in mid-December.

Established in the summer of 1999 with 600 slot machines, Little River Casino Resort has since expanded on multiple occasions and now has over 23,000 square feet of space, which includes a beautiful 292-room luxury hotel, a 1,700-seat event center, and more than 1,600 slots and table games.

“Our goal is to remain the best destination resort in Michigan,” said Wendell Long, General Manager, Little River Casino Resort. “We use the term ‘best’ in reference to ‘entertainment exceptionalism’ and ‘operational excellence.’ Our investment in GuestREV is rooted in the latter, with the objective of driving sustained incremental revenue by ensuring rooms are always available for our most valuable guests.”

Serving more than 150 properties worldwide, Rainmaker software provides customers a strategic advantage in achieving the highest profitability from their assets. In its latest Vendor Landscape: Revenue Management Systems report, Info-Tech Research Group, Inc., a global leader in providing IT research and advice, listed GuestREV as the 2013 Trend Setter Award recipient, calling it “the perfect system for cutting-edge casino-hotels looking to make decisions based on total guest value.”

The report listed nine advanced features as today’s market differentiators for assessing the strength and value of a revenue management system. Of the seven organizations whose revenue management systems were evaluated, only Rainmaker’s GuestREV system received a top score for all nine advanced features. Market differentiating features assessed included channel management, competitive rate modeling, controls, demand forecasting, events and promotions, groups, multi-property, non-room revenue and reporting.

“We’re extremely proud to have earned the confidence and trust of the management of Little River Casino Resort and we look forward to demonstrating very quickly why GuestREV is now viewed as the go-to solution in the gaming-hospitality industry,” said John Wallace, Rainmaker President, Gaming/Hospitality.

About Rainmaker
The Rainmaker Group is the market-leading provider of automated Revenue Management and profit optimization software solutions for the Gaming, Hospitality and Multifamily Housing industries. An innovator and thought leader in the highly specialized revenue optimization field, Rainmaker leverages cutting-edge research in order to bring clients the most sophisticated systems. Whether GuestREV®, TribalREV®, GroupREV® or ReelREV™, all Rainmaker solutions for Gaming & Hospitality provide clients a strategic advantage in achieving the highest profitability from their assets. Rainmaker solutions are used to manage over 150,000 rooms for companies such as Atlantis The Palm Dubai, Caesars Entertainment, MGM Resorts International, Omni Hotels & Resorts, Wynn Las Vegas, and many others, and they support the operations of leading tribal clients such as Viejas Casino, Mohegan Sun, Foxwoods Resort Casino, Seneca Gaming Corporation, Agua Caliente, and more. Rainmaker is a Microsoft Gold Certified Partner headquartered in northern Atlanta, GA, and has for three years running ranked on the Inc. 5000 list among America’s top fastest growing, privately held companies. For more information, visit

For Further Information Contact:
Nancy Nevins, Director of Marketing
The Rainmaker Group
(678) 578-5728

Media Contact:
Greg Houston, Principal
DeanHouston, Inc.
(513) 421-6622

Seneca Nation Gaining Connectivity

Working with Seneca Telecomm, RESOLUTE Partners is bringing broadband connectivity to as many as 1,500 Seneca Nation homes in upstate New York.

The coverage area is approximately 24 square miles of rural, difficult to access terrain. RESOLUTE designed and engineered a multi-tower, point-to-multipoint wireless network to effectively deliver broadband Internet access to tribal member homes where traditional Internet service is not available. And satellite or 3G/4G service is spotty at best.

“The Seneca Nation of Indians was seeking to improve the quality of life for Nation members.” said Al Trujillo, Vice President of Operations of Seneca Telecomm. “They determined readily available Internet access would be both an important and necessary service, and they enthusiastically approved our implementation plans. Based on RESOLUTE’s extensive wireless network experience on military installations across the U.S., Seneca Telecomm selected RESOLUTE Partners to design, build and support the new network.”

RESOLUTE’s technical solution includes strategically placed communications towers supporting a high capacity wireless backbone. The wireless backbone will deliver broadband Internet access to individual homes today as well as other services in the future. The customer premise equipment package includes an exterior antenna and an indoor gateway. The gateway allows customers to easily connect multiple wireless devices to the Internet and create a home network for smart phones, tablets, laptops and streaming video devices such as Apple TV and ROKU. The gateway also features a LAN port for ethernet cable connections.

Implementation is now underway and the network is expected to go live by the end of February 2014.

The new network will be managed by RESOLUTE’s Network Operations Support System (OSS), VersiWorksTM. VersiWorks will configure, manage and monitor all network hardware and customer premise equipment, control network access and authenticate subscribers. This is the same cloud based platform used by RESOLUTE to manage its own Wi-Fi network of 4000 devices covering 60,000 dorm/barrack rooms on over 30 U.S. military bases across the country.

Seneca Telecomm service technicians will install the customer premise equipment and support the residential side of the network. RESOLUTE engineers and tech help desk team will RESOLUTE Partners NEWS RELEASE January 2014 2 of 2 coordinate technical support, maintenance and repair while the RESOLUTE Call Center provides responsive customer care.

Michael Blanco, RESOLUTE Partners CEO, is pleased his company was engaged to develop the proposal and implementation plan for the Seneca Telecomm network. “We look forward to working with Seneca Telecomm to bring the latest communications technologies to Seneca community families in this difficult to service rural area,” he said.

For more information about RESOLUTE Partners’ portfolio of services, contact the RESOLUTE sales group at 860-628-6800 or

About RESOLUTE Partners, LLC

RESOLUTE Partners designs, engineers, installs, operates and manages a complete range of Internet access and fixed wireless communications solutions for government and commercial enterprises. All designed to offer an enhanced experience for end users, improve operating efficiencies, reduce costs and create new business opportunities for our customers.

RESOLUTE services include:

  • High capacity broadband wireless back-haul and end user infrastructure

  • High security fixed wireless connectivity

  • Project Management and Technical Documentation

  • RESOLUTE offers network management control and support through VersiWorks, an integrated OSS for configuration, authentication, monitoring, reporting and billing. The company’s 24/7 US based call centers support the unique needs of end-users and clients. For more information please visit

    Contact RESOLUTE Partners:
    Paul Guertin
    VP Marketing (860) 620-8218

    About Seneca Telecommunications, LLC

    Seneca Telecommunications, LLC (Seneca Telecomm) is a subsidiary of Seneca Holdings, LLC, a wholly owned subsidiary of the Seneca Nation of Indians, and offers a full range of domestic and international telecommunications and information technology support.

    Seneca Telecom provides strategic leadership and mission support through collaboration and partnerships within the Government contracting community, aligning tools, resources, and expertise to deliver the highest levels of project execution services to Federal, State, and local government agencies and commercial entities.

    Seneca Telecomm has offices in the Seneca Nation Allegany Territory in New York and in Chantilly, Virginia.

    Contact Seneca Telecomm:
    Al Trujillo
    Vice President of Operations
    (703) 956-6781